Shipping policy

Thank you for shopping with SHENGLINDA Limited. As a professional retailer of fashion bags and daily bag accessories, our brand adheres to standardized order processing and secure cross-border logistics services. We strive to handle every customer order with precision, equip all bag products with durable protective packaging, and ensure safe and intact delivery within a reasonable shipping cycle.

1. Order Processing Time

All confirmed orders will undergo product inspection, quality checking and professional packaging procedures within 1-3 business days after order confirmation, excluding weekends and statutory holidays. During peak shopping seasons and promotional activities, surging order volumes may lead to extended processing periods. We will send timely email notifications to customers once obvious shipping delays occur.

2. Shipping Rates and Delivery Estimates

Shipping fees for all bag product orders will be automatically calculated and clearly displayed on the checkout page prior to payment, ensuring full transparency of all logistics expenses for every transaction.
Estimated delivery times:
Standard Shipping: 15 business days
All listed delivery durations are reference values only. Actual parcel arrival time may fluctuate due to courier service delays, customs clearance reviews, extreme weather conditions, cross-border logistical restrictions and regional holiday arrangements.

3. Shipment Confirmation and Order Tracking

Once your bag order is dispatched from our warehouse, you will receive an official shipment confirmation email containing exclusive tracking codes and parcel query access.
Tracking details and real-time logistics updates will generally be activated and available for online inquiry within 24-48 hours after the shipping carrier completes parcel pickup and system registration.

4. Incorrect Address Liability Statement

Customers are required to double-check and confirm the accuracy and completeness of their shipping address during checkout to prevent delivery errors and package returns.
SHENGLINDA Limited disclaims all liability for misdelivered, undeliverable or returned parcels caused by incorrect or incomplete address information provided by customers. Any packages returned due to address discrepancies will incur additional reshipping fees borne solely by the purchaser.

5. Lost and Damaged Parcel Handling Rules

If your parcel is lost during international transit, please contact our customer support team within 7 days of your expected delivery date to launch a logistics investigation.
If your bag products arrive with surface wear, structural damage or broken packaging upon receipt, please submit a support request within 48 hours of delivery. Clear photos of damaged items and original packaging are required for verification, and our team will resolve the issue efficiently.

6. Product Care Guidelines & Customs Shipping Terms

Each fashion bag product is equipped with professional maintenance and usage instructions. SHENGLINDA Limited will not be held responsible for product deformation, wear and damage caused by improper storage, incorrect cleaning, unauthorized modification or personal misuse.
All international cross-border shipments may be subject to import duties, customs taxes and clearance fees stipulated by destination country authorities. These supplementary charges are the sole responsibility of the customer and are not included in product prices or standard shipping costs.

7. Contact Information

For any inquiries regarding this Shipping Policy and your order logistics status, please reach out to our official support team via the details below:
Trade Name: SHENGLINDA Limited
Phone number: +852 5187 0364
Email: info@dailyfetch.shop
Physical address: 72-76 Wing Lok Street, Sheung Wan, HK, Hong Kong SAR China